Privacy Policy

Lodestar("we," "us," or "our") operates agency-demo.ccoxy.com and provides done-for-you email and retention services for research-use-only (RUO) peptide brands. This policy explains what information we collect, how we use it, and the choices you have.

We may collect information you provide directly, such as your name, email address, company name, and any details you share when you book a call, request an audit, or contact us at [email protected].

When you visit our website, we may automatically collect basic usage data such as pages viewed, browser type, device type, and referring URL. This helps us understand how the site is used and improve it.

We use the information we collect to:

• Respond to inquiries and schedule intro calls or audits
• Deliver and manage our email marketing services for clients
• Send service-related updates and communications you request
• Improve our website, offerings, and client experience
• Comply with legal obligations and protect our business

We do not sell your personal information to third parties for their marketing purposes.

We use trusted third-party tools to run our business. For example, scheduling may be handled through Calendly, and email delivery or analytics may be handled through platforms such as Klaviyo or similar providers. These services process data according to their own privacy policies.

When you book a call or submit a form, your information may be stored and processed by those providers on our behalf.

Our website may use cookies and similar technologies to remember preferences and measure site performance. You can control cookies through your browser settings, though some site features may not work as intended if cookies are disabled.

We keep personal information only as long as needed for the purposes described in this policy, to provide our services, or to meet legal and business requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information. To make a request, contact us at [email protected]. We will respond within a reasonable timeframe.

We use reasonable administrative and technical measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted means you accept the updated policy.

Questions about this Privacy Policy? Email us at [email protected].